frequently asked questions

are we missing anything? send us a message!

which vaccinations do we require your pets have?

Rabies for cats and dogs

what methods of payment do we accept?

Credit/Debit Processing
ACH/e-check

We no longer accept venmo, cash, or checks.

can I just leave my door unlocked for my pet's visit?

Please don't! Our employees safety isn't negotiable, so we won't enter any home that is left unlocked.
To give us access to your dwelling, please choose from one of these options:
- put your door code in your profile (free!)
- leave us a hidden key under a mat or in a lockbox at your property (free!)
- leave your key with your apartment front desk (free!)
- have us store your key in our secure and locked space (free!)
- have us pick up and drop off your key to and from you ($15)

my dog is nervous/aggressive towards strangers...

Unfortunately we are not equipped to work with aggressive dogs yet. If your pup is nervous with strangers, we strongly encourage you book an in-person meet+greet with one of our employees.

do we offer daycare or boarding?

Not yet!

which vet clinics do we recommend?

Salt Lake City, UT: Sugar House Veterinary Hospital
Park City, UT: Silver Creek Animal Clinic

what do we look for when hiring?

All employees are first and foremost, serious animal lovers. We're talking completely obsessed animal advocates who have to greet every dog they pass on the street, who end up talking to dogs at parties more than people, who volunteer at shelters, who foster kittens, and who truly want to make the lives of animals better.

Employees have experience with animals, are completely comfortable with them, and are excited to learn more about their behavior.

can I meet the employees who will be caring for my pets?

‍Yes! You are welcome to schedule an Additional 30 Minute Meet+Greet in which an employee will come to your home and meet you and your pets (this is $22.)

Give your pets the care they deserve.

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